Aestiva LiveHelp 3.0 Chat Window Washington DC

A web site add-on that provides live chat to your visitors for customer support and communications. It features group handling, chat transfer, and chat conferencing.

Local Companies

BoseArts Corporation
(410) 330-1238
124 7th St., SE
Washington, DC
DefCharge Network Systems
240-292-0003
1207 White Cliff Court
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Driven Communication
703-299-8999
817 King Street
Alexandria, VA
Lucidea
202-782-1100 x41
1220 L Street NW
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Cunning Web Solutions
(240) 603-1261
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10 Notes, LLC
202.553.4000
1510 PARK RD, NW, SUITE 1
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Eighth Day Design
703-562-3636
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Eraglobe Inc
(202) 362-2881
3101 New Mexico Ave NW
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Iapps
(202) 265-3700
2639 Connecticut Ave NW Ste 210
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Akqa Incorporated
(202) 625-1111
3255 Grace St NW
Washington, DC

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Originally published at Internet.com


Aestiva LiveHelp is a popup chat window you add to your Web site for providing live technical support and/or sales support services to your users.

The product includes an administration module used by staff in chatting with one or more visitors at a time. The point-and-click administration is Web-based and allows you to control the look and feel of the chat window your customers see. Add your own logos, colors and text.

Aestiva LiveHelp is installed in your own site so there's no monthly fee and no loss of control or security. It can be integrated with databases and content already on your site.

Aestiva LiveHelp does not use Java or any browser-sensitive technologies. Its intuitive and simple design will mean your customers can concentrate on getting the answers they seek.

New features in the latest release of LiveHelp (3.0) include "group" handling, allowing users to connect with either individuals or "groups" such as a specific deparment within the organization; additional chat handling capabilities including the ability to transfer an existing chat session to another person or add additional people to create a chat conference; and "Active-Chat" technology that allows end users to know whether the other person in the chat session is reading, typiing, or waiting for a reply.

Aestiva provides free installation and support upon purchase, and Aestiva LiveHelp comes with a 30-day money-back guarantee. A pro version of LiveHelp, which adds detailed logging capabilities enabling the review of chat history, is also available.Author: Company Rep

Read article at Internet.com site

Featured Local Company

BoseArts Corporation

4103301238
124 7th St., SE
Washington, DC

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