Hypersoft IT and Business Services Denver CO

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Originally published at Internet.com

Hypersoft offers tools to IT and business service management personnel for the analysis and monitoring of IT and business service metrics. Their current offerings include:

- Omnicontext delivers end-to-end analysis and metrics for IT and business services and provides business users with information for continuous control of availability, quality and consumption of service resources across the enterprise. Due to its distributed architecture, OmniContext allows for the gathering of data from differently formatted sources all over the organization-across firewalls and organizational boundaries.

OmniContext monitors and analyzes service consumption, costs, end-to-end transaction performance and service efficiency. In addition to that, it identifies unused or seldom used resources.

- OmniAnalyser provides performance and usage indicators for the management of IT services. Metrics are produced on service quality, IT service consumption, resource allocation, and real-time and long-term operational performance. It can also monitor IT services from an end-user perspective, as well as provide content analysis by scanning arbitrary data sources.

Data from the entire organization is stored in the central OmniAnalyser database, which allows reporting on corporate trends in mail usage and quality out-of-the-box as well as the publishing of data automatically to users or intranet. OmniAnalyser reports are customizable. The new Services Catalog allows for providing data on the services included into the Service Level Agreement, providing customers with information on the contract, key performance indicators and the services rendered.

Visit the Hypersoft Information Systems Web site for further information.Author: Company Rep

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Mission Critical Systems

MCS Denver IT Services include IT Maintenance, IT Consulting, Document Management, SharePoint, & Microsoft Training

303.383.1627
621 17th St. Suite 2121
Denver, CO
http://www.mcstech.net

Mission Critical Systems is a well respected IT Services Company in Denver Colorado. We are the outsourced IT department for many small and mid-sized Denver companies, and we offer IT Consulting to mid sized and large businesses.
Our IT services in Denver include IT Maintenance, IT Consulting, Knowledge Management solutions, Document Management Solutions, SharePoint Development, Business Process Management Solutions, Microsoft Training, Managed Services, Microsoft Online Services, and much more.
We handle our IT Services engagements with an obsessive attention to process and planning. This distinguishes our company and provides quality IT Services performance for our Denver clients. We ensure that projects run on-time and within budget by thoroughly planning each project, systematically communicating with the client, tactical and strategic level consulting, and leveraging the depth of our IT Services experience.
Of all Denver IT Services vendors, Mission Critical Systems stands out for consistently delivering quality IT Services because our process, not our talent, controls client experience. Our process was designed with three needs in mind. Clients need to have transparency into the IT Function. Clients need consistent IT Services regardless of which engineer is available, and small and mid-sized businesses still need access to CIO level IT Services in order to make good decisions about IT.
We provide transparency into our IT Services by making our ticketing system accessible to clients. LiveDOC is our proprietary IT Services documenting system. Every project and task is recorded in the system so that the client can see what work has been accomplished and what is yet to be done. Also, if the primary engineer is unavailable for a particular critical maintenance visit, LiveDOC provides the information the replacement engineer will need to get started quickly and efficiently.
We provide consistent IT Services by constantly training and supporting our engineers in best practices and the latest technology. Because we install every server upgrade, every software addition, or every new piece of hardware for every client the same way, all IT Services are delivered on the same high level of quality. Our engineers have depth of experience in every task, our IT Managers can make quality recommendations, and our clients enjoy stable IT Services environments.
Every IT Services client is assigned a Director of IT Services, or DITS for short. This Director is a seasoned IT Professional, who can think strategically about IT problems and provide the best CIO level advice available.
As a Denver IT Services provider, Mission Critical Systems excels. We would be happy to earn your business too.

– Denver IT Services
– Denver Document Management