Management Through Performance Measurement Albany NY

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

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Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company Ulster Rocks, Inc. (845) 658-7610 PO Box 652 Stone Ridge, NY http://www.bestcigarprices.com Related Articles Six Sigma Tools For Process Control Albany NY The Six Sigma methodology is an advanced set of tools designed for problem-solving and quality improvement. This article introduces Six Sigma tools for process control. Read below to learn more. Managing Uncertainty Albany NY Stakeholders and Business Performance Albany NY Motivating Others to Reach Goals Albany NY Correct Dilution Measurement Albany NY Rightsizing Your ITIL Implementation Albany NY Hypersoft IT and Business Services Albany NY Improving Management Procedures Albany NY Project Management Albany NY Supply Chain Metrics That Measure Up Albany NY Related Local Events Reconnect with Leadership Dates: 11/10/2009 - 11/10/2009 Location: Albany Marriott Hotel Albany, NY View Details Times:5:00 PM to 6:30 PM Address: 189 Wolf Road Albany, NY Description: Be a part of this first-of-its kind event connecting alumni from Capital Leadership, Leadership Schenectady and Leadership Tech Valley. Reunite, reminisce and connect with graduates from leadership classes past and the current class of Leadership Tech Valley.If you are currently a member of the Albany-Colonie Regional Chamber or the Chamber of Schenectady County click the Member Registration button above to sign up online. If you are not a member of either Chamber, please call (518) 431-1400 to sign-up. Spread the word to your fellow alums! State of the County: Albany County Executive Michael Breslin Dates: 11/5/2009 - 11/5/2009 Location: Smith of Cohoes Cohoes, NY View Details Times:7:30 AM - 9:00 AM Address: 171 Remsen Street Cohoes, NY Description: At this informative and engaging breakfast, Albany County Executive Michael Breslin will share his insights on Albany County's financial outlook, including long-term care options for seniors in Cohoes and across the county. A lifelong Albany County resident, Breslin has served as county executive since 1995. During his tenure, he has been committed to providing essential services to the people of Albany County, while increasing the efficiency and reducing the size and cost of county government. This event, presented by the Business Council of Cohoes, is open to all members. State of the County: Albany County Executive Michael Breslin Dates: 11/2/2009 - 11/2/2009 Location: Smith of Cohoes Cohoes, NY View Details Times:7:30 AM - 9:00 AM Address: 171 Remsen Street Cohoes, NY Description: At this informative and engaging breakfast, Albany County Executive Michael Breslin will share his insights on Albany County's financial outlook, including long-term care options for seniors in Cohoes and across the county. A lifelong Albany County resident, Breslin has served as county executive since 1995. During his tenure, he has been committed to providing essential services to the people of Albany County, while increasing the efficiency and reducing the size and cost of county government. This event, presented by the Business Council of Cohoes, is open to all members. GenNEXT Mentorship Program Kick-off Dates: 10/9/2009 - 10/9/2009 Location: River Stone Manor, LLC Glenville, NY View Details Times:7:30 AM - 9:00 AM Address: 1437 Amsterdam Road Glenville, NY Description: The GenNEXT Council hosts all 2009/2010 GenNEXT executive mentors and young professional mentees at the Fourth Annual Mentorship Kick-Off. Meet your match as well as other GenNEXTers and local business executives while receiving an overview of the Mentorship Program. Breakfast will be provided, along with a structured program. This event is open to just GenNEXT mentorship participants. Albany-Colonie and Schenectady County Chamber members can use the Member Registration button to sign-up for the event online.   Related Articles Rightsizing Your ITIL Implementation Albany NY Service level management drives business alignment, writes ITSM Watch guest columnist Frank Bucalo of CA. Six Sigma Tools For Process Control Albany NY Improving Management Procedures Albany NY Managing Uncertainty Albany NY Correct Dilution Measurement Albany NY Stakeholders and Business Performance Albany NY Project Management Albany NY Motivating Others to Reach Goals Albany NY Supply Chain Metrics That Measure Up Albany NY Hypersoft IT and Business Services Albany NY Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.