Management Through Performance Measurement Buffalo NY

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

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Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company Sodexo (716) 886-4585 296 East Ferry St. Buffalo, NY Related Articles Improving Management Procedures Buffalo NY Each year, organizations lose thousands of dollars due to common mistakes and lapses in usability. But what does that mean for business owners and executives? Motivating Others to Reach Goals Buffalo NY Hypersoft IT and Business Services Buffalo NY Project Management Buffalo NY Six Sigma Tools For Process Control Buffalo NY Stakeholders and Business Performance Buffalo NY Managing Uncertainty Buffalo NY Supply Chain Metrics That Measure Up Buffalo NY Correct Dilution Measurement Buffalo NY Rightsizing Your ITIL Implementation Buffalo NY Related Articles Improving Management Procedures Buffalo NY Each year, organizations lose thousands of dollars due to common mistakes and lapses in usability. But what does that mean for business owners and executives? Motivating Others to Reach Goals Buffalo NY Six Sigma Tools For Process Control Buffalo NY Stakeholders and Business Performance Buffalo NY Correct Dilution Measurement Buffalo NY Hypersoft IT and Business Services Buffalo NY Managing Uncertainty Buffalo NY Rightsizing Your ITIL Implementation Buffalo NY Supply Chain Metrics That Measure Up Buffalo NY Project Management Buffalo NY Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.