Management Through Performance Measurement Charlotte NC

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

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Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company Cardinal Solutions Group (704) 331-6567 525 North Tryon Street Suite 1700 Charlotte, NC Related Articles Project Management Charlotte NC Project ork can be difficult, and it is easy to loose sight of what we are doing and why we are doing it. This article tells you about how to keep an eye on the overall project management promises. Improving Management Procedures Charlotte NC Managing Uncertainty Charlotte NC Motivating Others to Reach Goals Charlotte NC Supply Chain Metrics That Measure Up Charlotte NC Stakeholders and Business Performance Charlotte NC Six Sigma Tools For Process Control Charlotte NC Correct Dilution Measurement Charlotte NC Hypersoft IT and Business Services Charlotte NC Rightsizing Your ITIL Implementation Charlotte NC Related Local Events Mount Holly Community Development Foundation Breakfast Dates: 2/2/2010 - 2/2/2010 Location: The City Cafe Mount Holly, NC View Details Times:7:30 am - 9:00 am Address: 128 S. Main Street Mount Holly, NC Professional Women's Association Meeting Dates: 2/10/2010 - 2/10/2010 Location: The City Club of Gastonia Gastonia, NC View Details Times:11:30 am - 1:00 pm Address: 532 S. New Hope Road Gastonia, NC Coffee with Staff Dates: 2/19/2010 - 2/19/2010 Location: Westfield Shoppingtown Eastridge Mall Gastonia, NC View Details Times:8:00am Address: 246 N New Hope Rd Gastonia, NC Description: Meet Chamber staff for questions and discussion, outside Grinders at Eastridge Mall. Coffee with Staff Dates: 3/19/2010 - 3/19/2010 Location: Westfield Shoppingtown Eastridge Mall Gastonia, NC View Details Times:8:00am Address: 246 N New Hope Rd Gastonia, NC Description: Meet Chamber staff for questions and discussion, outside Grinders at Eastridge Mall. Mount Holly Community Development Foundation Breakfast Dates: 5/4/2010 - 5/4/2010 Location: The City Cafe Mount Holly, NC View Details Times:7:30 am - 9:00 am Address: 128 S. Main Street Mount Holly, NC   Related Articles Stakeholders and Business Performance Charlotte NC Stakeholders are the important individuals, groups, units, and organizations that make up complex systems. Before discussing stakeholders and their support for performance, we must be clear on what we mean by performance and performers. Correct Dilution Measurement Charlotte NC Project Management Charlotte NC Improving Management Procedures Charlotte NC Six Sigma Tools For Process Control Charlotte NC Supply Chain Metrics That Measure Up Charlotte NC Hypersoft IT and Business Services Charlotte NC Motivating Others to Reach Goals Charlotte NC Managing Uncertainty Charlotte NC Rightsizing Your ITIL Implementation Charlotte NC Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.