Management Through Performance Measurement Columbus OH

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

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Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company Stratamar, inc. 614.529.2945 5661 Seapine Rd. Hilliard, OH http://www.stratamar.com Related Articles Rightsizing Your ITIL Implementation Columbus OH Service level management drives business alignment, writes ITSM Watch guest columnist Frank Bucalo of CA. Six Sigma Tools For Process Control Columbus OH Improving Management Procedures Columbus OH Stakeholders and Business Performance Columbus OH Managing Uncertainty Columbus OH Motivating Others to Reach Goals Columbus OH Supply Chain Metrics That Measure Up Columbus OH Hypersoft IT and Business Services Columbus OH Project Management Columbus OH Correct Dilution Measurement Columbus OH Related Local Events Strictly Business Series: Wild Card Class Dates: 9/24/2009 - 9/24/2009 Location: Nationwide Arena Blue Jackets Arena Pub Columbus, OH View Details Times:9:00am - 12:00pm Phone:614.220.5438 Address: 200 W Nationwide Blvd Columbus, OH Strictly Business Series: Talent Management Dates: 8/20/2009 - 8/20/2009 Location: Nationwide Arena Blue Jackets Arena Pub Columbus, OH View Details Times:9:00am - 12:00pm Phone:614.220.5438 Address: 200 W Nationwide Blvd Columbus, OH Grow Your Business & You! Dates: 6/5/2009 - 6/5/2009 Location: Columbus, OH View Details Times:7:30am - 9:00am Phone:614-220-5484 Address: 303 W. Nationwide Blvd. Columbus, OH Description: Join us for an interactive workshop that teaches you how to get all the information you need from Columbus Business First every week!   Related Articles Supply Chain Metrics That Measure Up Columbus OH CPG companies need to address key issues before making significant investments in supply chain performance management (SCPM) initiatives. Management must ensure enterprise-wide awareness and understanding of strategic and financial objectives along with the financial impact of supply chain performance on overall corporate performance. Project Management Columbus OH Hypersoft IT and Business Services Columbus OH Motivating Others to Reach Goals Columbus OH Stakeholders and Business Performance Columbus OH Correct Dilution Measurement Columbus OH Improving Management Procedures Columbus OH Rightsizing Your ITIL Implementation Columbus OH Managing Uncertainty Columbus OH Six Sigma Tools For Process Control Columbus OH Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.