Management Through Performance Measurement Houston TX

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

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Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company Enaxis Consulting, LP 713.881.9495 24 Greenway Plaza, Suite 1505 Houston, TX www.enaxisconsulting.com Related Articles Six Sigma Tools For Process Control Houston TX The Six Sigma methodology is an advanced set of tools designed for problem-solving and quality improvement. This article introduces Six Sigma tools for process control. Read below to learn more. Improving Management Procedures Houston TX Stakeholders and Business Performance Houston TX Correct Dilution Measurement Houston TX Project Management Houston TX Supply Chain Metrics That Measure Up Houston TX Managing Uncertainty Houston TX Rightsizing Your ITIL Implementation Houston TX Motivating Others to Reach Goals Houston TX Hypersoft IT and Business Services Houston TX Related Local Events Ambassadors Breakfast Dates: 3/3/2010 - 3/3/2010 Location: LaFrontera Restaurant League City, TX View Details Times:08:00 AM - 09:00 AM Email:ngccc@ci.dickinson.tx.us Address: 213 E Main St League City, TX Monthly Luncheon Dates: 3/16/2010 - 3/16/2010 Location: South Shore Harbour Country Club League City, TX View Details Times:11:30 AM - 01:00 PM Email:ngccc@ci.dickinson.tx.us Address: 4300 S Shore Blvd. League City, TX Ambassadors Breakfast Dates: 6/2/2010 - 6/2/2010 Location: LaFrontera Restaurant League City, TX View Details Times:08:00 AM - 09:00 AM Email:ngccc@ci.dickinson.tx.us Address: 213 E Main St League City, TX Monthly Luncheon Dates: 6/15/2010 - 6/15/2010 Location: South Shore Harbour Country Club League City, TX View Details Times:11:30 AM - 01:00 PM Email:ngccc@ci.dickinson.tx.us Address: 4300 S Shore Blvd. League City, TX Monthly Luncheon Dates: 11/17/2009 - 11/17/2009 Location: South Shore Harbour Country Club League City, TX View Details Times:11:30 AM - 01:00 PM Email:ngccc@ci.dickinson.tx.us Address: 4300 S Shore Blvd. League City, TX   Related Articles Rightsizing Your ITIL Implementation Houston TX Service level management drives business alignment, writes ITSM Watch guest columnist Frank Bucalo of CA. Stakeholders and Business Performance Houston TX Improving Management Procedures Houston TX Project Management Houston TX Correct Dilution Measurement Houston TX Motivating Others to Reach Goals Houston TX Supply Chain Metrics That Measure Up Houston TX Six Sigma Tools For Process Control Houston TX Managing Uncertainty Houston TX Hypersoft IT and Business Services Houston TX Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.