Management Through Performance Measurement Louisville KY

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

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Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company Leverag Industries (502) 657-6053 4965 U.S. Highway 42 Louisville, KY Related Articles Improving Management Procedures Louisville KY Each year, organizations lose thousands of dollars due to common mistakes and lapses in usability. But what does that mean for business owners and executives? Correct Dilution Measurement Louisville KY Motivating Others to Reach Goals Louisville KY Hypersoft IT and Business Services Louisville KY Supply Chain Metrics That Measure Up Louisville KY Project Management Louisville KY Six Sigma Tools For Process Control Louisville KY Managing Uncertainty Louisville KY Stakeholders and Business Performance Louisville KY Rightsizing Your ITIL Implementation Louisville KY Related Articles Project Management Louisville KY Project ork can be difficult, and it is easy to loose sight of what we are doing and why we are doing it. This article tells you about how to keep an eye on the overall project management promises. Six Sigma Tools For Process Control Louisville KY Correct Dilution Measurement Louisville KY Supply Chain Metrics That Measure Up Louisville KY Hypersoft IT and Business Services Louisville KY Stakeholders and Business Performance Louisville KY Motivating Others to Reach Goals Louisville KY Managing Uncertainty Louisville KY Improving Management Procedures Louisville KY Rightsizing Your ITIL Implementation Louisville KY Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.