Management Through Performance Measurement Memphis TN

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

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Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company Interim Executive Management, Inc. (IEM) 9017519737 1922 Exeter Road, Suite 40 Memphis, TN Related Articles Project Management Memphis TN Project ork can be difficult, and it is easy to loose sight of what we are doing and why we are doing it. This article tells you about how to keep an eye on the overall project management promises. Correct Dilution Measurement Memphis TN Managing Uncertainty Memphis TN Supply Chain Metrics That Measure Up Memphis TN Improving Management Procedures Memphis TN Motivating Others to Reach Goals Memphis TN Rightsizing Your ITIL Implementation Memphis TN Stakeholders and Business Performance Memphis TN Six Sigma Tools For Process Control Memphis TN Hypersoft IT and Business Services Memphis TN Related Local Events Essential Skills for Managers and Supervisors Dates: 10/1/2009 - 10/2/2009 Location: Greater Memphis Chamber Memphis, TN View Details Times:8:00 AM - 4:30 PM Email:tfranks@memphischamber.com Phone:901.543.3530 Address: 22 N. Front Street Suite 200 Memphis, TN Description: This 2 day course consists of lectures, team activities, practices, and role plays that will provide attendees with the tools necessary to be an effective supervisor. The Personal Profile System (DiSC) and the Dealing with Conflict Instrument will aid new supervisors in knowing themselves and others.  Dates: 9/15/2009 - 9/15/2009 Location: Cook Convention Center Memphis, TN View Details Times:7:00 PM - 9:00 PM Email:jrobinson@memphischamber.com Phone:901.543.3532 Address: 255 N. Main Memphis, TN Description: Please contact Linda Cornish at lcornish@memphischamber.com for sponsorship opportunities. * Please email Janelle Robinson at jrobinson@memphischamber.com with name and credit card to reserve a space on the ticket waiting list.   Related Articles Improving Management Procedures Memphis TN Each year, organizations lose thousands of dollars due to common mistakes and lapses in usability. But what does that mean for business owners and executives? Managing Uncertainty Memphis TN Project Management Memphis TN Motivating Others to Reach Goals Memphis TN Correct Dilution Measurement Memphis TN Six Sigma Tools For Process Control Memphis TN Hypersoft IT and Business Services Memphis TN Supply Chain Metrics That Measure Up Memphis TN Stakeholders and Business Performance Memphis TN Rightsizing Your ITIL Implementation Memphis TN Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.