Management Through Performance Measurement Miami FL

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

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Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company Diab Consulting Group, LLC 786.472.1959 1800 Sunset Harbour Drive Miami Beach, FL www.diabconsulting.com Related Articles Supply Chain Metrics That Measure Up Miami FL CPG companies need to address key issues before making significant investments in supply chain performance management (SCPM) initiatives. Management must ensure enterprise-wide awareness and understanding of strategic and financial objectives along with the financial impact of supply chain performance on overall corporate performance. Project Management Miami FL Improving Management Procedures Miami FL Managing Uncertainty Miami FL Six Sigma Tools For Process Control Miami FL Stakeholders and Business Performance Miami FL Rightsizing Your ITIL Implementation Miami FL Hypersoft IT and Business Services Miami FL Motivating Others to Reach Goals Miami FL Correct Dilution Measurement Miami FL Related Local Events Tuesday Lunch Chamber Referral Group Meeting Dates: 11/24/2009 - 11/24/2009 Location: Marolas Italian Restaurant Coral Springs, FL View Details Times:11:30 AM - 01:00 PM Email:brucew@cpaweinberg.com Phone:561-487-5765 Address: 929 University Drive Coral Springs, FL Member Orientation Dates: 11/24/2009 - 11/24/2009 Location: Chamber Office Pembroke Pines, FL View Details Times:8:30-9:30am Address: 10100 Pines Blvd. 4th Floor Pembroke Pines, FL General Membership Breakfast Dates: 11/25/2009 - 11/25/2009 Location: Miami Dadeland Marriott Miami, FL View Details Times:7:15 AM Email:NGrabowski@chambersouth.com Phone:305-661-1621 Address: 9090 S. Dadeland Blvd. Miami, FL Board of Director Meeting Dates: 11/25/2009 - 11/25/2009 Location: Chamber South Miami, FL View Details Times:4:30 PM Email:NGrabowski@chambersouth.com Phone:305-661-1621 Address: 6410 SW 80 Street Miami, FL ExpressNet AM (NON- EXCLUSIVE) Dates: 11/25/2009 - 11/25/2009 Location: Memorial Hospital Miramar Pembroke Pines, FL View Details Times:07:30 AM - 09:00 AM Email:samia@miramarpembrokepines.org Phone:954 432-9808 Address: 1901 SW 172nd Avenue Pembroke Pines, FL Description: Join this (NON- EXCLUSIVE) Leads Group and grow your business and the business of the other group members through word of mouth marketing. ExpressNet AM meets on the 2nd and 4th Wednesday of the each month   Related Articles Rightsizing Your ITIL Implementation Miami FL Service level management drives business alignment, writes ITSM Watch guest columnist Frank Bucalo of CA. Stakeholders and Business Performance Miami FL Six Sigma Tools For Process Control Miami FL Motivating Others to Reach Goals Miami FL Project Management Miami FL Improving Management Procedures Miami FL Hypersoft IT and Business Services Miami FL Correct Dilution Measurement Miami FL Supply Chain Metrics That Measure Up Miami FL Managing Uncertainty Miami FL Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.