Management Through Performance Measurement Milwaukee WI

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

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Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company Joan Lloyd & Associates, Inc. 414-476-8853 10701 W. North Avenue, Suite 203 Milwaukee, WI http://www.JoanLloyd.com Related Articles Stakeholders and Business Performance Milwaukee WI Stakeholders are the important individuals, groups, units, and organizations that make up complex systems. Before discussing stakeholders and their support for performance, we must be clear on what we mean by performance and performers. Rightsizing Your ITIL Implementation Milwaukee WI Six Sigma Tools For Process Control Milwaukee WI Motivating Others to Reach Goals Milwaukee WI Managing Uncertainty Milwaukee WI Project Management Milwaukee WI Hypersoft IT and Business Services Milwaukee WI Correct Dilution Measurement Milwaukee WI Supply Chain Metrics That Measure Up Milwaukee WI Improving Management Procedures Milwaukee WI Related Local Event How to Make Money with The Business Journal Smart Reader Seminar Dates: 6/5/2009 - 6/5/2009 Location: The Business Journal Milwaukee, WI View Details Times:8:00am Address: 600 W. Virginia St. Ste 500 Milwaukee, WI Description: You are cordially invited to a short 45-minute presentation that will provide you with strategies for getting what you need from the paper-let us show you how innovative prospecting ideas from The Business Journal can be the key to improving your sales! Learn to: -Identify your selling style and how it relates to approaching your prospects-use The Business Journal for identifying many more new prospects-find quick ways to locate current information on your clients-gain new and creative ideas for getting appointments.   Related Articles Hypersoft IT and Business Services Milwaukee WI Hypersoft offers reporting, monitoring, and analysis tools for various IT and business management services. The program can be integrated with Microsoft Exchange, Sendmail, and Sun One. Rightsizing Your ITIL Implementation Milwaukee WI Managing Uncertainty Milwaukee WI Six Sigma Tools For Process Control Milwaukee WI Correct Dilution Measurement Milwaukee WI Project Management Milwaukee WI Stakeholders and Business Performance Milwaukee WI Motivating Others to Reach Goals Milwaukee WI Supply Chain Metrics That Measure Up Milwaukee WI Improving Management Procedures Milwaukee WI Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.