Management Through Performance Measurement Oakland CA

Don't think for a minute that your boss isn't looking at your performance. You had better be managing yourself well or you will never succeed at managing others.

Local Companies

MAP
(510) 628-8006
300 Frank H. Ogawa Plaza, Ste. 210
Oakland, CA
Consulate General of Fiji
(510) 654-3970
11930 Skyline Blvd.
Oakland, CA
Saxon-Hamilton
(510) 420-1712
4250 Piedmont Ave.
Oakland, CA
JLM & Associates
510-339-3922
5614 Balboa Drive
Oakland, CA
Consulate of Liberia
(510) 444-3919
1101 Embarcadero West
Oakland, CA
Consulate of Madagascar
(510) 643-8301
2299 Piedmont Ave.
Berkeley, CA
Partners in Continuity
(510) 719-9977
116 Natoma St., 3rd Flr.
San Francisco, CA
REDF - Formerly The Roberts Enterprise Development Fund
(415) 561-6683
631 Howard St., Ste. 320
San Francisco, CA
Consulate General of Japan
(415) 777-3533
50 Fremont St., Ste. 2300
San Francisco, CA
Consulate General of the Republic of Singapore
(415) 543-4775
595 Market St., Ste. 2450
San Francisco, CA

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

Author:

Rodney Boettger

Article Source:

thePhantomWriters Article Submission Service

Featured Local Company

MAP

(510) 628-8006
300 Frank H. Ogawa Plaza, Ste. 210
Oakland, CA

Related Local Events
The 7th Annual General Counsel West Coast Conference
Dates: 11/11/2009 - 11/12/2009
Location: The Fairmont San Francisco
San Francisco, CA
View Details

Channel Management Summit
Dates: 9/29/2009 - 10/1/2009
Location: Hyatt at Fisherman's Wharf, San Francisco
San Francisco, CA
View Details

Aloha Golf Classic 2009
Dates: 7/21/2009 - 7/21/2009
Location: Blackhawk Country Club
Danville, CA
View Details

Member Briefing
Dates: 6/16/2009 - 6/16/2009
Location: San Jose Chamber Office
San Jose, CA
View Details

Member Orientation
Dates: 6/11/2009 - 6/11/2009
Location: San Francisco Chamber of Commerce
San Francisco, CA
View Details