Management Through Performance Measurement Philadelphia PA

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

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Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company HBR-Hair By Replacement 215-462-5542 P.O.Box 42493 Philadelphia, PA http://www.hbrmobilehair.com Related Articles Stakeholders and Business Performance Philadelphia PA Stakeholders are the important individuals, groups, units, and organizations that make up complex systems. Before discussing stakeholders and their support for performance, we must be clear on what we mean by performance and performers. Project Management Philadelphia PA Managing Uncertainty Philadelphia PA Rightsizing Your ITIL Implementation Philadelphia PA Supply Chain Metrics That Measure Up Philadelphia PA Correct Dilution Measurement Philadelphia PA Improving Management Procedures Philadelphia PA Six Sigma Tools For Process Control Philadelphia PA Motivating Others to Reach Goals Philadelphia PA Hypersoft IT and Business Services Philadelphia PA Related Local Events Women Business Owner Idea Cafe Dates: 12/15/2009 - 12/15/2009 Location: Perkiomen Valley Chamber of Commerce Collegeville, PA View Details Times:5:30pm - 7:30pm Phone:610.489.6660 Address: 351 East Main St. Collegeville, PA Description: Women's resource organization focused on networking Women Business Owner Idea Cafe Dates: 11/17/2009 - 11/17/2009 Location: Perkiomen Valley Chamber of Commerce Collegeville, PA View Details Times:5:30pm - 7:30pm Phone:610.489.6660 Address: 351 East Main St. Collegeville, PA Description: Women's resource organization focused on networking The Chamber Annual Meeting - Stabler Arena Dates: 11/3/2009 - 11/3/2009 Location: Lehigh University Bethlehem, PA View Details Times:11:30 am Email:colleend@lehighvalleychamber.org Address: Stabler Arena 124 Goodman Drive Bethlehem, PA Women Business Owner Idea Cafe Dates: 10/20/2009 - 10/20/2009 Location: Perkiomen Valley Chamber of Commerce Collegeville, PA View Details Times:5:30pm - 7:30pm Phone:610.489.6660 Address: 351 East Main St. Collegeville, PA Description: Women's resource organization focused on networking Women Business Owner Idea Cafe Dates: 10/20/2009 - 10/20/2009 Location: Perkiomen Valley Chamber of Commerce Collegeville, PA View Details Times:5:30pm - 7:30pm Phone:610.489.6660 Address: 351 East Main St. Collegeville, PA Description: Women's resource organization focused on networking 5:30 - 7:30 p.m. http://www.wboideacafe.com/   Related Articles Managing Uncertainty Philadelphia PA It's one thing to create detailed plans, but without the ability to execute them, they aren't worth much, says Sanjeev Gupta, president and CEO of Realization Technologies. Improving Management Procedures Philadelphia PA Motivating Others to Reach Goals Philadelphia PA Hypersoft IT and Business Services Philadelphia PA Stakeholders and Business Performance Philadelphia PA Project Management Philadelphia PA Supply Chain Metrics That Measure Up Philadelphia PA Correct Dilution Measurement Philadelphia PA Rightsizing Your ITIL Implementation Philadelphia PA Six Sigma Tools For Process Control Philadelphia PA Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.