Management Through Performance Measurement Saint Louis MO

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

Author:

Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company Stark & Associates Inc. 314-5762866 1066 Executive Parkway St. Louis, AK www.starkassociates.com Related Articles Correct Dilution Measurement Saint Louis MO Manufacturers offer a wide range of dilution control systems to satisfy customer needs and enhance a product's overall performance. These choices enable you to provide the best dilution system for your customers. Rightsizing Your ITIL Implementation Saint Louis MO Managing Uncertainty Saint Louis MO Six Sigma Tools For Process Control Saint Louis MO Supply Chain Metrics That Measure Up Saint Louis MO Improving Management Procedures Saint Louis MO Motivating Others to Reach Goals Saint Louis MO Stakeholders and Business Performance Saint Louis MO Hypersoft IT and Business Services Saint Louis MO Project Management Saint Louis MO Related Articles Managing Uncertainty Saint Louis MO It's one thing to create detailed plans, but without the ability to execute them, they aren't worth much, says Sanjeev Gupta, president and CEO of Realization Technologies. Correct Dilution Measurement Saint Louis MO Stakeholders and Business Performance Saint Louis MO Hypersoft IT and Business Services Saint Louis MO Project Management Saint Louis MO Six Sigma Tools For Process Control Saint Louis MO Supply Chain Metrics That Measure Up Saint Louis MO Motivating Others to Reach Goals Saint Louis MO Rightsizing Your ITIL Implementation Saint Louis MO Improving Management Procedures Saint Louis MO Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.