Management Through Performance Measurement Seattle WA

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

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Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company Demarche Consulting Group, Inc. (206) 505-5800 800 5th Ave., Seattle, WA http://www.demarcheconsulting.com/ Related Articles Correct Dilution Measurement Seattle WA Manufacturers offer a wide range of dilution control systems to satisfy customer needs and enhance a product's overall performance. These choices enable you to provide the best dilution system for your customers. Supply Chain Metrics That Measure Up Seattle WA Managing Uncertainty Seattle WA Improving Management Procedures Seattle WA Project Management Seattle WA Six Sigma Tools For Process Control Seattle WA Motivating Others to Reach Goals Seattle WA Rightsizing Your ITIL Implementation Seattle WA Stakeholders and Business Performance Seattle WA Hypersoft IT and Business Services Seattle WA Related Local Events Executive Committee Meeting Dates: 12/8/2009 - 12/8/2009 Location: Chamber Board Room Auburn, WA View Details Times:10:30 AM - 11:30 AM Email:betty@auburnareawa.org Phone:(253) 833-0700 Address: 108 S Division St, Ste B Auburn, WA Description: Executive Committee Meeting,At will of the Chairman of the Board Executive Committee Meeting Dates: 12/17/2009 - 12/17/2009 Location: Mill Ridge Village Milton, WA View Details Times:3:30-4:30 p.m. Address: 607 28th Ave Milton, WA Executive Committee Meeting Dates: 1/12/2010 - 1/12/2010 Location: Auburn Area Chamber of Commerce,Board Room Auburn, WA View Details Times:12:00 PM - 01:00 PM Email:betty@auburnareawa.org Phone:(253) 833-0700 Address: 108 South Division Auburn, WA Description: Executive Committee Meeting, At will of the Chairman of the Board Executive Committee Meeting Dates: 2/9/2010 - 2/9/2010 Location: Auburn Area Chamber of Commerce,Board Room Auburn, WA View Details Times:12:00 PM - 01:00 PM Email:betty@auburnareawa.org Phone:(253) 833-0700 Address: 108 South Division Auburn, WA Description: Executive Committee Meeting, At will of the Chairman of the Board Executive Committee Meeting Dates: 3/9/2010 - 3/9/2010 Location: Auburn Area Chamber of Commerce,Board Room Auburn, WA View Details Times:12:00 PM - 01:00 PM Email:betty@auburnareawa.org Phone:(253) 833-0700 Address: 108 South Division Auburn, WA Description: Executive Committee Meeting, At will of the Chairman of the Board   Related Articles Improving Management Procedures Seattle WA Each year, organizations lose thousands of dollars due to common mistakes and lapses in usability. But what does that mean for business owners and executives? Correct Dilution Measurement Seattle WA Project Management Seattle WA Rightsizing Your ITIL Implementation Seattle WA Stakeholders and Business Performance Seattle WA Managing Uncertainty Seattle WA Motivating Others to Reach Goals Seattle WA Six Sigma Tools For Process Control Seattle WA Hypersoft IT and Business Services Seattle WA Supply Chain Metrics That Measure Up Seattle WA Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.