Management Through Performance Measurement Washington DC

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

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Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company The Winters Group Inc (301) 336-0400 10214 Marlboro Woods Drive Washington, DC Related Articles Supply Chain Metrics That Measure Up Washington DC CPG companies need to address key issues before making significant investments in supply chain performance management (SCPM) initiatives. Management must ensure enterprise-wide awareness and understanding of strategic and financial objectives along with the financial impact of supply chain performance on overall corporate performance. Rightsizing Your ITIL Implementation Washington DC Improving Management Procedures Washington DC Hypersoft IT and Business Services Washington DC Six Sigma Tools For Process Control Washington DC Project Management Washington DC Correct Dilution Measurement Washington DC Managing Uncertainty Washington DC Stakeholders and Business Performance Washington DC Motivating Others to Reach Goals Washington DC Related Local Events CMAA - Construction Management Association of America National Conference and Tradeshow 2011 Dates: 11/6/2011 - 11/8/2011 Location: Grand Hyatt Washington DC Washington, DC View Details Times:8am-8pm Phone:(202) 582-1234 Address: 1000 H Street NW Washington, DC Description: More than 700 of the construction industry's most influential leaders want to meet you in late fall 2011 at the national capital, Washington DC, for a week of information sharing, networking, trend discussions, and of course, exploring our country's history Foreign Corrupt Practices Act Dates: 9/21/2009 - 9/23/2009 Location: Embassy Suites Convention Center, Washington, DC Washington, DC View Details Times:8am-8pm Address: 900 10th St NW Washington, DC E-Tail Baltimore Dates: 8/3/2009 - 8/6/2009 Location: Hilton Baltimore Baltimore, MD View Details Times:8am-8pm Phone:(888)-4826012 Address: 401 West Pratt Street Baltimore, MD Performance Management for Intelligence: Unique challenges in defining outcomes and measures (FREE) Dates: 6/30/2009 - 6/30/2009 Location: The Performance Institute Arlington, VA View Details Times:8am-8pm Email:McGuire@performanceweb.org Address: 1515 N Court House Rd Arlington, VA Description: Discuss how to develop an evaluation plan that identifies and monitors critical performance measures and data for your program ,Learn how to improve the visibility of your program throughout your agency ,Tie program success to budget allocation, and increase responsiveness and organizational effectiveness Transitions 2009 Dates: 6/27/2009 - 6/27/2009 Location: The George Washington University School of Business Washington, DC View Details Times:7:30am-4:30pm Address: 2201 G Street, NW Washington, DC Description: A one-day project management conference that will explore global changes and project leadership and address the significant transformations facing all of us. The event will feature speakers from the Project Management Institute and the International Project Management Association, a round table discussion by alumni from the GW Master's of Science in Project Management program, a resume building workshop customized for project managers, and software demonstrations by cutting edge software vendors.   Related Articles Hypersoft IT and Business Services Washington DC Hypersoft offers reporting, monitoring, and analysis tools for various IT and business management services. The program can be integrated with Microsoft Exchange, Sendmail, and Sun One. Stakeholders and Business Performance Washington DC Six Sigma Tools For Process Control Washington DC Motivating Others to Reach Goals Washington DC Supply Chain Metrics That Measure Up Washington DC Managing Uncertainty Washington DC Rightsizing Your ITIL Implementation Washington DC Correct Dilution Measurement Washington DC Project Management Washington DC Improving Management Procedures Washington DC Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.