Management Through Performance Measurement Wichita KS

If you can’t measure it, you can’t manage it. Companies may be able to survive for a while if managers aren’t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measurement departments or any other title you prefer. The function is the same. Look at baseline data – percentages, dollars, hours, quantities – and continuously monitor the performance.

There should not be any task that a supervisor or staff members perform that cannot be measured. If you can’t measure it, you can’t manage it. Take a fast food restaurant for example. There are a plethora of areas that can be measured such as days without an accident, customer wait time in line, length of time burgers are in the warmer, amount of money off in the drawers, customer complaints, etc. Graph it out and keep a spread sheet of your figures. Clearly you’re looking for improvement. If there was a decline, brainstorm, find the root cause and then fix the problem.

The process is the same no matter what industry you’re managing. Whether you manufacture widgets, if you are the CEO of an internet marketing firm or if you sell cookies, take a look at all the steps involved in day to day operations. Assign values to the process. Set goals. Review the results on a daily, weekly or monthly basis. Remember, if you can’t measure it, you can’t mange it. Charts and graphs are an excellent tool to visually remind you of where you have been and where you plan to go.

In the midst of measuring your subordinates’ performance, don’t neglect to measure and manage your own operations. Don’t think for a minute that your boss isn’t looking at your performance. And if you’re the top dog, you had better be managing yourself well, or you will never succeed at managing others.

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Rodney Boettger Article Source: thePhantomWriters Article Submission Service Featured Local Company Excel Billing Services 316-425-3445 3023 E Osie St Wichita, KS http://excelbillingservices.blogspot.com/ Related Articles Rightsizing Your ITIL Implementation Wichita KS Service level management drives business alignment, writes ITSM Watch guest columnist Frank Bucalo of CA. Managing Uncertainty Wichita KS Correct Dilution Measurement Wichita KS Improving Management Procedures Wichita KS Six Sigma Tools For Process Control Wichita KS Hypersoft IT and Business Services Wichita KS Supply Chain Metrics That Measure Up Wichita KS Project Management Wichita KS Motivating Others to Reach Goals Wichita KS Stakeholders and Business Performance Wichita KS Related Local Events Leadership & Communication Skills for Women Dates: 12/9/2009 - 12/9/2009 Location: CMD Training Center WSU campus Wichita, KS View Details Times:8:30 am. - 3:30 p.m. Phone:316-978-3118 Address: 1845 Fairmount Wichita, KS Description: This is a comprehensive course dealing with the unique challenges women confront in the organizational environment. The course offers practical leadership and communication techniques and proven strategies for success. Improving Supervisory Skills Dates: 11/18/2009 - 11/18/2009 Location: CMD Training Center WSU campus Wichita, KS View Details Times:8:30 am. - 3:30 p.m. Phone:316-978-3118 Address: 1845 Fairmount Wichita, KS Description: Dr. Graham will coach you in analyzing the differences that can make you an effective or ineffective supervisor. You'll gain practical insights into common supervision mistakes and solutions to put you on the road of successful leadership. Project Management Essentials (formerly: Effective Project Management) - 2 day program Dates: 11/11/2009 - 11/12/2009 Location: CMD Training Center WSU campus Wichita, KS View Details Times:8:30 am. - 3:30 p.m. Phone:316-978-3118 Address: 1845 Fairmount Wichita, KS Description: As a project manager you understand the need for tools to help coordinate, plan, execute and complete projects on-time & on-budget. This program will give you hands-on experience and real-life applications for many of the most widely recognized project management methods in business, including Work Breakdown Structure, Gantt charts and an Earned Value Analysis. You are sure to come away from this seminar better prepared to confidently manage projects of any size using the most effective techniques available. Coaching for Top Performance Dates: 11/3/2009 - 11/3/2009 Location: CMD Training Center WSU campus Wichita, KS View Details Times:8:30 am. - 3:30 p.m. Phone:316-978-3118 Address: 1845 Fairmount Wichita, KS Description: In today's organizations, rapid-paced change dictates that the old managerial approaches of control and compliance are largely ineffective. To be successful, managers must become coaches who push exceptional performance by empowering employees rather than acting as referees to control employees. The coaching relationship is successful when it's based on a partnership for achieving results and a commitment to collaboration. Project Leadership & Communication - 2 day program Dates: 10/21/2009 - 10/21/2009 Location: CMD Training Center WSU campus Wichita, KS View Details Times:8:30 am. - 3:30 p.m. Phone:316-978-3118 Address: 1845 Fairmount Wichita, KS Description: Leading and communicating within the delicate balance of personalities and talent in a project environment requires an astute understanding of the motivations, anxieties and goals of the team members you lead. Without the proper tools successful leaders employ, even the best planned project can end in failure. This useful program will equip project managers with the skills they need to lead and communicate effectively in a project environment, especially in projects where they don't have direct authority over other members of the project team.   Related Articles Improving Management Procedures Wichita KS Each year, organizations lose thousands of dollars due to common mistakes and lapses in usability. But what does that mean for business owners and executives? Managing Uncertainty Wichita KS Stakeholders and Business Performance Wichita KS Correct Dilution Measurement Wichita KS Supply Chain Metrics That Measure Up Wichita KS Rightsizing Your ITIL Implementation Wichita KS Hypersoft IT and Business Services Wichita KS Six Sigma Tools For Process Control Wichita KS Project Management Wichita KS Motivating Others to Reach Goals Wichita KS Save Articles.DirectoryM.net RSS feed Bookmark this on Delicious Bookmark this page   Copyright © BET Information Systems, Inc. All rights reserved.